Sources of support
Sources of external support
Free, private and confidential services to discuss any worries or concerns
Childline
www.childline.org.uk
0800 1111
Samaritans
Police
999 Emergency calls
101 Non-emergency calls
www.west-midlands.police.uk/contact-us
Children’s services
0121 303 1888
Emergency out-of-hours: 0121 675 4806
www.birminghamchildrenstrust.co.uk
Mental health
Forward Thinking Birmingham
0300 300 0099
www.forwardthinkingbirmingham.org.uk
Pause drop-in service
21 Digbeth, Birmingham
www.forwardthinkingbirmingham.org.uk/services/13-pause
Young Minds Charity
www.youngminds.org.uk
Crisis Messenger Text YM to 85258
Parents Helpline 0808 802 5544
Foodbanks
Aston and Nechells Foodbank
07382 13621 (or 0121 359 0801)
info@astonnechells.foodbank.org.uk
wwww.astonnechells.foodbank.org.uk
Birmingham Central Foodbank
0121 236 2997
info@birminghamcentral.foodbank.org.uk
www.birminghamcentral.foodbank.org.uk
Sources of academy support
Please note that these sources of support are not monitored at all times, for emergency/urgent assistance please refer to the sources of external support.
Safeguarding
Safeguarding email address
For any concerns around safeguarding please email: safeguarding@heartlands-academy.org.uk to share your concern with our safeguarding team.
Please include your contact details to help us assist you.
Student concerns
TooToot
http://birminghamheartlands.tootoot.co.uk/login
All students have a username and password.
This message will be sent straight to our safeguarding team.
Students can also send emails to: safeguarding@heartlands-academy.org.uk
Academy website
Specific safeguarding information
There is information and different links for specific safeguarding issues on our academy website under ‘safeguarding our students’
http://library.jhmajaipur.com/student-support/safeguarding-our-students
General enquiries
For enquires not relating to safeguarding please contact us on:
Heartlands.enquiry@jhmajaipur.com
Please also note that you can telephone Heartlands Academy on 0121 464 3931.